Ship from Brazil. Stop answering “where is my order?”
Every shipment has a number and a status updated by someone on our team. You and your customer can check it any time.
SERVICES
What we ship
Air Freight
Import and export with 3–10 business day transit times. Consolidated or exclusive loads.
Sea Freight
FCL and LCL to major ports in Europe, Asia, and the Americas. Best value for large volumes.
Customs Clearance
Full advisory for import and export: tariff classification, licensing, and customs release.
Door-to-Door
Collection, international transport, and delivery to the final address — tracked at every stage.
PROCESS
Eight stages, from registration to delivery
Every stage change is recorded with date, time, and location. You see the whole sequence, not just the current stage.
Registered
Your shipment gets a unique DCBR number, sent to you by email.
Received
Cargo received at our warehouse and inspected.
Processing
Documentation verified, packaging inspected, export declaration filed.
Export customs
Export clearance at origin — channel assessment and release.
In transit
On the plane or vessel. Track it in the portal 24 h a day.
Import customs
Customs clearance at destination — local regulatory release.
Out for delivery
Cargo handed to the local carrier for final-mile delivery.
Delivered
Delivery confirmed and logged. Full history available.
Illustrative example
HOW WE WORK
Three things we do differently
Status updated by people, not by an automated feed. When something stalls, someone writes the reason into the record.
Full visible history, delays included. No two weeks of “processing” without an explanation.
Your own access. Sign in and check all your shipments without emailing or messaging anyone.
QUOTE
Have a shipment to send?
Send the details and we’ll come back with a quote within 2 business days.
FAQ
Where do I find my tracking number?
It is sent by email when the shipment is registered, in the format DCBR-0000-000000. If you have an account, all your numbers appear in the dashboard.
How often is the status updated?
At every stage change. Updates are made manually by the team, so they appear when the stage actually happens — not at fixed times.
The status hasn’t changed in days. What should I do?
Clearance stages can stall for a few days — this is normal. If the shipment is on hold, a notice with the reason appears in the last record. If there is no notice and you want to confirm, email info@dclogisticsbrasil.com.br with the tracking number.
Can my customer abroad check the status?
Yes. The tracking page is public and only requires the number. Recipient details and declared values are not shown on it.